To get the cultural reference in this title you would have to be old enough to remember Lily Tomlin's character Ernestine on Laugh In but anyone can appreciate Michael Linn Jones recent experience with tech support. As someone who has owned a cell phone for over a year and still only has a 75% success rate in completed calls, I certainly could relate to his post. Hilarious.
Meanwhile, if you've never seen Ernestine in action, this video clip is eerily timely in light of the ongoing debate over teleco immunity. Some things never change. [via]